Our Coverage
Our network extends across Canada and the USA, giving you peace of mind while traveling.
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CSAA Five Diamond Certified
Peace of mind for you. Independence for them.
Galaxy Medical Alert connects your parent to a certified emergency response team in under 40 seconds — 24 hours a day, anywhere in Canada.
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No installation fee
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Lifetime price guarantee
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Free shipping
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Cancel anytime
CSAA Five Diamond Certified
Industry's highest monitoring standard
350+ Hour Battery
vs. 48 hrs competitor average
200+ Languages Supported
Emergency response in your parent's language
No Contract Required
Cancel any time — no commitment
Free Equipment & Shipping
Nothing to pay to get started
#1 Rated
CSAA Five Diamond Certified
CSAA Five Diamond Certified
CSAA Five Diamond Certified
CSAA Five Diamond Certified
You can't be there every moment. We can.
Most falls happen when no one else is home. Most families don't find out until hours later.
If your aging parent lives alone in Canada, Galaxy Medical Alert connects them to a certified Emergency Medical Technician in under 40 seconds — even if they can't speak, can't reach the phone, or don't know where they are. Automatic fall detection means help is triggered even if they can't press the button. It's not a device. It's someone watching over your parent around the clock — so you don't have to be.
Under 40s
Average time to reach a certified EMT after the button is pressed
90%
Chance of maintaining independence when help arrives within the Golden Hour
24/7
Emergency monitoring across Canada — every day of the year
Help arrives in three steps.
No complicated setup. No waiting on hold. No wondering if someone got the message.
01
Press the button
One press on the pendant, watch, or base unit. Even a light bump triggers fall detection automatically on devices
that support it.
that support it.
02
Talk to a certified EMT
Within 40 seconds, a certified Emergency Medical Technician answers — in your parent's language. They assess the situation and decide what help is needed. If your parent can't respond, emergency services are dispatched automatically.
03
Help is on the way
Emergency services are sent to your parent's exact location. Their medical information is shared with first responders. You're notified. An EMT stays on the line until help arrives.
The right medical alert system for how they live.
Whether your parent is at home or on the go — there's a system built for their life. Not sure which one? Use Help Me Choose and we'll recommend the right fit in two minutes.
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Trusted by thousands of families across Canada
Reduce the Risk of Hospitalization
First-rate 24/7 emergency medical monitoring services
Modern and reliable personal medical alert technology
Expertly trained and certified emergency medical technicians
Emergency medical support in over 150 languages
Galaxy Medical Alert Systems Response Center is a CSAA Five Diamond certified monitoring center ⭐⭐⭐⭐⭐
Why Canadian families choose Galaxy over the competition.
We're not the biggest name in the industry. We're the best certified one — with the battery life, language support, and pricing transparency to prove it.
Our 'On Go Systems' compared to others
Galaxy On Go / In Home Alert
Competitor A On Go Alert
Competitor B On Go Premium Alert
Competitor C On Go Protection Alert
On Go System
Transparent Pricing
4G/LTE Connectivity Supported
Runtime in hours
350+
48
Not Specified
72
Charging cradle provided
Water resistant pendant
GPS locator on demand
Mobile App Available
Step tracking feature provided
Accidental activation cancel
In Home Systems
Transparent Pricing
Activity/Inactivity Timer
4G/LTE Connectivity
3G Supported
No. of Voice Reminder Languages
350+
1
1
1
Bluetooth Pairing supported
Lockbox included
Retain Your Independence
Reduce the Risk of Hospitalization
Studies show that if you can get help within 1 hour following an emergency, there is a 90% chance that you will maintain your independence. Some call this the “Golden Hour”. Take the first step toward ensuring your independence.
Call 1-855-905-7414
Ready to Order?
Email Us
Feel free to email us anytime—we’re here to support your journey and success.
info@galaxymedicalalert.com
Call us today
Call us today for quick, reliable support and guidance. We’re just a phone call away to help you anytime.
1-855-905-7414
01
TMA
Represents our commitment to the high standards of the professional monitoring industry.
02
ULC
Fuel your day with essential vitamins and minerals for sustained energy. Stay active, alert, and ready.
“PROFESSIONAL” CERTIFICATIONS
03
UL
Represents our dedication to product safety and dependability.
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CSAA
Represents our promise to maintain the highest level of security and reliability.
Frequently Asked Questions
Simply order online or speak to one of our customer service representatives using our toll-free number 1-855-905-7414.