Peace of mind for you.
Independence for them.
Galaxy Medical Alert connects your parent to a certified emergency response team in under 40 seconds — 24 hours a day, anywhere in Canada.
#1 Rated
Recommended by the publications and communities families turn to first.
You can't be there every moment. We can.
Most falls happen when no one else is home. Most families don't find out until hours later.
If your aging parent lives alone in Canada, Galaxy Medical Alert connects them to a certified Emergency Medical Technician in under 40 seconds — even if they can't speak, can't reach the phone, or don't know where they are. Automatic fall detection means help is triggered even if they can't press the button. It's not a device. It's someone watching over your parent around the clock — so you don't have to be.
Key fall-risk facts for older adults.
Fall-related hospitalizations among adults 65+ in 2023 (excluding Quebec).
Of injury-related hospitalizations among adults 65+ were caused by falls.
Of fall-related hospitalizations were among older adults living in household residences.
Fall-related hospital stays typically last 9 days longer than the average stay for adults over 65.
Help arrives in three steps.
No complicated setup. No waiting on hold. No wondering if someone got the message.
Find the Right SystemPress the button
One press on the pendant, watch, or base unit. Even a light bump triggers fall detection automatically on devices that support it.
Talk to a certified EMT
Within 40 seconds, a certified Emergency Medical Technician answers — in your parent's language. They assess the situation and decide what help is needed. If your parent can't respond, emergency services are dispatched automatically.
Help is on the way
Emergency services are sent to your parent's exact location. Their medical information is shared with first responders. You're notified. An EMT stays on the line until help arrives.
The right medical alert system for how they live.
Whether your parent is at home or on the go — there's a system built for their life. Not sure which one? Use Help Me Choose and we'll recommend the right fit in two minutes.
Find the Right System in 2 Minutes
Safe at home, even when you're not there.
For aging parents who live independently in Canada and spend most of their time at home.
GPS protection that goes wherever they go.
For active seniors who are out of the house regularly — walking, shopping, visiting family — anywhere in Canada.
Galaxy Watch
For parents who won't wear a device.
Voice-activated, whole-home monitoring — no pendant, no watch, nothing to remember to put on. Available across Canada.
Trusted by thousands of families across Canada
“My family has been with Galaxy Medical Alert Systems for over 6 years and the service has been excellent. If you want peace of mind, choose Galaxy.”
“My family are pleased that I have the device — it gives them and me real peace of mind. I feel confident that help would be available should the need arise.”
“Chris is truthful and very courteous, always going above and beyond. I would not hesitate to recommend Galaxy Medical Alert to any family.”
Why Canadian families choose Galaxy over the competition.
We're not the biggest name in the industry. We're the best certified one — with the battery life, language support, and pricing transparency to prove it.
CSAA Five Diamond Certified Medical Alert Monitoring — Canada's Highest Standard.
Our monitoring centre holds the CSAA Five Diamond certification — the gold standard in emergency response in Canada. Most competitors do not hold this certification.
The monitoring industry's highest certification standard — held by a small minority of Canadian providers.
The Monitoring Association — Five Diamond certified for the highest professional monitoring standards.
Underwriters Laboratories Canada — product certification for safety and reliability.
Underwriters Laboratories — dedication to product safety and dependability.
Nothing stopping you. Nothing holding you in.
Free Equipment
Every device is included — no upfront equipment cost.
No Activation Fee
Nothing to pay to get started — your first billing is your monthly plan.
No Long-Term Contract
Cancel any time. We earn your continued subscription every month.
Free Shipping
Delivered to your door, anywhere in Canada.
Lifetime Price Guarantee
Your monthly rate is locked in for life. It will never increase.
No Installation Fee
Self-install in under 5 minutes. No technician visit needed.
Questions most families ask first.
Within approximately 40 seconds, a certified Emergency Medical Technician will respond. If your parent is unable to speak or doesn't respond, emergency services are dispatched to their location automatically.
Your parent's next fall doesn't have to become a crisis.
Find the right medical alert system in two minutes. Fall detection, GPS, 200+ languages. Free equipment. No contract. Delivered anywhere in Canada.
Find the Right System
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